What happens after my claim is processed?

Once your insurance company reviews and processes the claim ( “adjudication”), they’ll issue an Explanation of Benefits. This is not a bill. It shows:

  • What was covered
  • What is charge amount allowed (or disallowed)
  • What they applied to your applicable deductible if still unmet
  • What they paid based on your coinsurance rate (if any)
  • What your remaining responsibility is to your provider from their point of view (e.g. had you not already paid for services upfront)
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