My provider did not include an NPI number on the superbill. What should I do?

Insurance companies require the provider’s NPI (National Provider Identifier) to process out-of-network claims. 

We recommend reaching out to your provider and asking them to include their NPI on the superbill. It’s easy and free to obtain, and most providers are happy to get one to help their patients receive reimbursement.

They can apply for an NPI at https://nppes.cms.hhs.gov

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