How do I know if my health insurance covers out-of-network providers and facilities?
The easiest way is to look at your insurance card and call the member services number on the back. Ask specifically:
- Does my plan include out-of-network benefits?
- What is my out-of-network deductible?
- What percentage does the plan reimburse after the deductible is met?
- What is the “allowed amount” for the [CPT code] in my provider’s ZIP code?
You can also check your plan’s benefits summary, which is usually available in your insurer’s online portal. Look for a section titled “Out-of-Network Services” or “Non-Participating Providers.”