Can I file old claims with MySuperbills?

Yes, in many cases. Claim submission deadlines vary by insurance plan. Some plans require claims to be submitted within 90 days, while others allow a year or longer. Your specific deadline should be listed in your plan documents, or you can call the member services number on your insurance card to confirm.

We regularly see users successfully get reimbursed for older claims, including claims from the prior year and sometimes even earlier so don’t assume it is too late.

We encourage you to submit your superbills. If a claim is denied specifically because the timely filing deadline has passed, we’ll credit your MySuperbills submission fee toward a future claim. Your first submission is free.

Insurance processing times vary significantly. Many claims are processed within 2–6 weeks but some can take 12 weeks or longer. A longer processing time does not necessarily mean there is an issue with your claim.

For future visits, we recommend submitting your superbills as soon as possible.